Ja7 treats your personal data with the utmost care. This Privacy Policy clearly sets out what data is collected, why it is collected, how it is stored, and what rights you have.
The core principles ja7 follows to protect your data
All your data is protected with 256-bit SSL encryption. From login to payment, every transaction is completed through an encrypted channel.
Your personal data is never sold to any third party. Sharing data with advertising companies is strictly prohibited.
You have the right to view, correct, or request deletion of your data. Contact support at any time.
All data is stored on secure servers and protected through regular security audits and technology updates.
You will be notified by email in advance of any changes to the Privacy Policy. No ambiguity — everything is stated clearly.
Ja7 adheres to international data protection standards. Our privacy framework is built on global best practices.
Ja7 (ja7.onl) is one of Bangladesh's most trusted online gaming platforms. We don't just focus on entertainment — we take your privacy just as seriously. This Privacy Policy ("Policy") explains what information ja7 collects about you, how we use it, and how we keep it secure.
By using ja7's website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy. Please read it carefully. If you have any questions, our support team is always ready to help.
Our commitment: ja7 never sells your personal data to advertisers or unauthorized third parties. Your privacy is a responsibility we take very seriously.
This Privacy Policy is written in full English so that every user can understand it clearly. We believe transparency is the best policy.
Ja7 collects various types of data to improve our services and personalize your experience. A detailed breakdown by category is provided below:
Your full payment card number or CVV is never stored on ja7's servers. All payment processing is handled through a completely separate, secure gateway.
| Type of Information | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Email | Account Creation & Communication | Yes |
| National ID | KYC Verification & Age Confirmation | For withdrawals |
| Mobile Number | OTP & Security Verification | Yes |
| IP Address | Fraud Prevention & Location Verification | Automatic |
| Gaming History | Responsible Gaming Monitoring | Automatic |
Under ja7's Privacy Policy, collected data is used only for specific, legitimate purposes. These purposes are outlined clearly below:
Promotional Communications: You can opt out of promotional emails or SMS at any time. Notify our support team and we will stop them within 48 hours. However, mandatory transactional messages will continue to be sent.
Cookies and similar technologies are used on the ja7 website and app. Cookies are small text files stored on your device that help improve your browsing experience.
You can disable or delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
We do not use third-party advertising cookies. Your browsing data is never shared with any advertising company.
Ja7 uses industry-leading technology and processes to protect your personal data. Our security framework is summarized below:
Your role: ja7 provides the highest level of technical security, but keeping your password private, avoiding unfamiliar links, and staying off public Wi-Fi are your own responsibility.
If a security breach or suspicious activity is detected, we will notify affected members within 72 hours and take the necessary action.
Under ja7's Privacy Policy, you have the following rights over your data. To exercise any of these rights, please contact our support team.
You can request a complete copy of all the data ja7 holds about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data under certain circumstances.
You may request to restrict the use of your data to specific purposes.
You can receive your data in a structured format and transfer it elsewhere.
You may object to marketing or to certain types of data processing.
To exercise any of the rights listed above [email protected]to email us. We will respond within 30 days. Please note that where legal or regulatory obligations apply, complete deletion of certain data may not be possible.
Ja7 does not retain your data indefinitely. Each category of data has a defined retention period:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Regulatory Obligations |
| Login Log | 12 Months | Security Monitoring |
| Marketing Preferences | Unless requested | User Preferences |
| Support Conversations | 2 Years | Service Quality Control |
Once the retention period ends, your data is securely deleted or anonymised so you can no longer be identified.
Ja7 is strictly for users aged 18 and above. We do not knowingly collect or process data from minors.
If you are aware that a minor is using our platform, please contact us immediately at [email protected]to let us know. We will take prompt action.
Ja7 may update this Privacy Policy as needed. When changes are made, here is what we will do:
Note: Please visit this page from time to time and check the "Last Updated" date. This way, you'll always know how we're using your information.
If you have any questions, comments, or complaints about this Privacy Policy, please get in touch. We take all inquiries seriously.
Email our data protection team with the subject line "Privacy Request" Write and send from your registered email address for a faster response.
Done reading ja7's Privacy Policy? Go ahead and register with confidence. Your data is in safe hands with us.